W Toronto

The ambiance and decor for the whole hotel was wonderful - as were the staff. Everyone was friendly and helpful. We brought our small puppy and received a lovely welcome package for her. Staff were very accommodating. We had a room with outdoor access which was really lovely - even in the early spring weather. Must be so nice in the summer. The food and drinks were one of the best parts of the hotel. We had been to the bar previously and that made us decide to stay here. We will definitely visit the bars and restaurants again and have recommended to others.

The aesthetics were nice, as well as the resultants/bars on the property. One particular staff member went above and beyond (I wish I remembered her name).

- welcome drink - friendly & helpful staff - the gym: big, clean, well-stocked/current equipment - complimentary nespresso - on-site currency exchange

It was our anniversary and we unexpectedly had a bottle of wine delivered. The staff were exceptional and very helpful. The elevators were fast. Not a huge deal to some but to those who don't like them it was great!

No breakfast as I get up early and the breakfast starts to late for me